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Tutorial

How to Automate Complex Conversations with User Input Flow in Webchat

How to Automate Complex Conversations with User Input Flow in Webchat Today in our digital fast lane, friction free customer experience is […]

adminMay 15, 20258 min read
Tutorial

Customer Chat Handover via Join Chat & Signature Message

Join Chat” and “Signature Message” are two new features in BotGenius Live Chat to bring more flow in teamwork. These two tools […]

adminMay 15, 20258 min read
Tutorial

AI Assistant Chatbots: Revolutionize Your Customer Support

The AI Assistant is your central hub for managing chatbot behavior – control AI responses, intent detection, contextual memory and fallback handling. […]

adminMay 15, 20256 min read
Tutorial

How to Use AI Assistant in Web Chat for Customer Support

How to Use AI Assistant in Web Chat for Customer Support In this blog, I’ll explain how you can use AI-assisted web […]

adminMay 15, 202513 min read
Tutorial

AI-Powered Intent Detection to Enhance Chatbot Efficiency

AI-Powered Intent Detection for Chatbot Efficiency In an age of ever evolving customer interaction, chatbots have become an ultimate weapon to change […]

adminMay 14, 20259 min read
Tutorial

How To Create Instagram Chatbot for Free in 2025

How To Create Instagram Chatbot for Free in 2025 Those days weren’t far when people had to reply to every single message […]

adminMay 14, 20255 min read
Tutorial

How to Create a Messenger Chatbot in 5 Minutes

Are you tired of missing out on customer’s facebook messages? Are you struggling to provide better customer support to your customers and […]

adminMay 14, 202511 min read
Tutorial

How to Send Sequence messages on Facebook Messenger

What are Sequence Messages? Sequence Message feature grants you the opportunity to create automated sets of messages that are sent to subscribers […]

adminMay 13, 20253 min read
Tutorial

Create Instagram AI Chatbot & Train With AI Assistant

Introduction“Did you know60% of consumers prefer messaging brands over calling? In a world where speed and convenience define customer expectations, businesses that […]

adminMay 13, 20256 min read
Tutorial

Connect WhatsApp Business Mobile App to Cloud API

How to Connect Your Existing WhatsApp Business App to BotGenius Using Embedded Signup and Cloud API for Marketing In today’s fast-paced digital […]

adminMay 13, 20256 min read
Tutorial

Best Omnichannel Inbox for Customer Support

Relying on a Single Support Channel is a Thing of the Past! An Omnichannel Inbox for customer support is not just a […]

adminMay 13, 20259 min read
Tutorial

How to Solve Duplicate Replies in a WhatsApp Bot

If you’ve encountered the issue of your WhatsApp bot sending duplicate replies, you’re not alone. This is a common problem, but fortunately, […]

adminMay 13, 20253 min read
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